Privacy Policy
How we look after your personal information.
We collect personal information from you, including information about your:
- name
- contact information
- location
- interactions with us
- billing or purchase information
- vehicle ownership information
We collect your personal information in order to:
- provide, improve, and administer our services, communicate with you, and comply with the law
- prevent fraud, and for security purposes.
Besides our staff, we share this information with:
- insurance companies, in order to facilitate their enquiries or engage their services
- the New Zealand Police, in order to facilitate their enquiries or engage their services
- our website form and payment providers, in order to receive your enquiries and payments.
Providing some information is optional. If you choose not to enter information regarding your vehicle, we'll be unable to provide towing services. If you choose not to enter correct contact information, we'll be unable to provide towing services.
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you'd like to ask for a copy of your information, or to have it corrected, please contact us at office@tow-it.co.nz, or +64 4 389 1976, or 509 Ohiro Road, Brooklyn, Wellington 6021, New Zealand.
